Welcome to Hyrgracee – your trusted destination for premium hair fiber products. We aim to ensure a smooth and reliable shipping experience for all our customers across India. Please review our detailed shipping policy below:
🌍 Shipping Coverage
Currently, we only ship within India. We do not offer international shipping at this time. Whether you live in a major city or a smaller town, we strive to deliver your order safely and promptly.
⏱ Delivery Timeframe
Once your order is placed and payment is confirmed, we begin processing your items within 1–2 business days. After dispatch, your order will be delivered within 4 to 7 business days, depending on your delivery location.
Please note:
- Business days do not include weekends or public holidays.
- In rare cases, delays may occur due to unforeseen circumstances such as weather, strikes, or courier service issues. We appreciate your patience during such times.
💰 Shipping Charges
We offer affordable and location-based shipping rates:
| Shipping Zone | Description | Charges |
|---|---|---|
| Local | Within the same city | ₹35 |
| Regional | Within the same state | ₹50 |
| National | Across different states | ₹70 |
✅ FREE Shipping is automatically applied on all orders above ₹250 (after any discounts or promo codes). No code required!
🚚 Order Processing & Dispatch
- Orders are usually processed within 24 to 48 hours of receiving full payment.
- You will receive an email and/or SMS confirmation with your tracking details once your order is dispatched.
- You can use the provided tracking number to monitor the status of your shipment through our courier partner’s website.
🔄 Undeliverable Packages
If a package is returned to us due to an incorrect or incomplete address, refusal to accept the delivery, or multiple failed attempts by the courier, we will:
- Contact you to confirm the correct details.
- Resend the order after verifying shipping charges, if applicable.
❓ Need Help?
If you have questions or concerns about shipping, delivery, or order tracking, please don’t hesitate to contact our support team:
📧 Email: Info@hyrgracee.com
📞 Phone: 88023 35137
🕘 Support Hours: Monday to Saturday, 10:00 AM to 6:00 PM
At Hyrgracee, we value your time and trust. Our goal is to make every step of your shopping experience smooth and satisfying – right from browsing to delivery at your doorstep.